SERVPRO of Carroll County Employee Photos

Jeff Holland

Jeff Holland is the owner of SERVPRO of Howard County, SERVPRO of Baltimore's Inner Harbor, SERVPRO of Washington County, and SERVPRO of Carroll County. He has been the heart and soul of our SERVPRO family since 2015 and is very involved with each of his departments and individual employees. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying, and Commercial Drying. Jeff's also has an MHIC License and certifications in EPA Lead Renovator, Commercial Restoration Training, Reconstruction Business Consideration, and Franchise Management Training. Jeff is an avid Ravens fan and loves to take trips to Ocean City with his family.

Keith Whalen

Keith joined the Restoration Industry in 2013 and joined our SERVPRO family in 2017. After retiring as a firefighter/paramedic, he still found the drive to help and serve fire victims. Navigating a new industry was not an easy task and there was so much to learn, but one constant was that the process must include empathy, integrity, and provide victims with education to make informed decisions. SERVPRO checked all of those boxes and was the best platform for him. His initial contribution to SERVPRO was the introduction of Rebuild Services to the Howard County Franchise. That division was created on the same principles above and focused on helping people make informed decisions as they navigate the process. In 2019, he was promoted to the Director of Operations, overseeing SERVPRO of Howard County, SERVPRO of Baltimore's Inner Harbor, SERVPRO of Washington County, and SERVPRO of Carroll County. Keith enjoys volunteering to coach kid's sports, non-profits, and loves his Baltimore Orioles!

Adam Kane

Rebuild Division Project Manager.

Bethaney Galloway

Bethaney is one of our star Sales and Marketing Representatives. She started at our office in 2015 and has stuck with the Restoration Industry ever since. Bethaney loves music, spending time with family and friends, and doing anything creative and out of the box!

Bethanie O.

Bethanie is our Office Manager here at SERVPRO of Carroll County. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in: Water Damage Restoration and Health and Safety. She has also completed all required Employee Certification Training Programs. She has been with SERVPRO of Carroll County since 2012.

Bill Garner

Project Manager - Rebuild Division

Brandon Barr

Team Lead - Fire Division

Brittany Paff

Brittany was brought onto the team in January of 2018 as our HR & Accounting Manager. Although she may not have any certifications when it comes to restoration, she always has her hands full helping run the office behind the scenes and getting all the fine details in order! Brittany loves to go on hikes, go shopping, walk her fur baby, and is a huge fan of coffee.

Carlos Urgilez

Rebuild Estimator

Male employee Chris Moldanado standing in front of a muted wall.

Chris Maldanado

Technician

Chris Via

Lead Technician

Chuck Cox

Sales Representative.

Cleaning Technicians

From left to right:

Hector Perdomo, Claudia Jacobo, Imelda Barrera, Evelyn Castillo, Gerson Moran

DaShawna Jones

Accounts Receivable Specialist.

Donna Digman

Donna Digman is the Sales and Marketing Manager at SERVPRO of Carroll County, Howard County, Baltimore's Inner Harbor, and Washington County. She has 15 years of experience in the restoration industry. Donna has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Water Damage, Health & Safety, Fire & Smoke Damage, Odor Control

Donna Reinhardt

Rebuild Division - Coordinator

Donnie Weller

Donnie is one if our revered Crew Chiefs. He's always out in the field impressing our customers with his knowledge and hands-on skills! Donnie started working in the Restoration Industry in 2017 and joined our family in 2020. Since then, he has attained his WRT license and is always putting a smile on our customer's faces. Donnie enjoys spending time with family and shredding on his snowboard!

Imelda Barrera

Cleaning Technician

John Soler

John has been part of the Restoration Industry since 2010 and joined our SERVPRO family in 2019 as our Fleet/Facility Manager. John is licensed in Powered Industrial Trucks, and has his OSHA 10 license. In his free time, he loves spending time with his family and going out shopping with them!

Kenny Lloyd

Project Manager - Rebuild Division

Kevin Justice

Project Manager - Rebuild Division

Mason Grossnickle

Mason Grossnickle has been our Rebuild Division Manager since September of 2018. He has his MHIC Salesperson License and is a major asset to our team. In his free time, Mason likes to spend his time outdoors going hunting and fishing, riding motorcycles, playing numerous sports, and attending concerts.

Norma Ortiz

Cleaning Technician

Paul Taggart

Paul is a Crew Chief here at SERVPRO of Carroll County. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in: Water Damage Restoration and Carpet Cleaning. He has been with SERVPRO of Carroll County since 2016.

Phil Dumenil

Sales Representative

Rebuild Construction Technicians

From left to right:

Leonel Sanchez, Kevin Lemus, Mynor Moran, Elmer Moran

Rebuild Estimators

From left to right:

George Kaczor, Matt Francis, Kendal Sewell

Sales & Marketing Team

From left to right:

Tyler Fyock, Bethaney Galloway, Donna Digman, Phil Dumenil

Sarah Raymond

Sarah is the office Manager at SERVPRO of Howard County and has been since December of 2019. She assists with overseeing the daily operations of our office and helps guide a number of our other office staff members. Outside of the office, Sarah likes to read, kayak, and bike, but above all else, her main hobby is being a wonderful mother!