Recent Posts

Getting Prepared for a Storm

9/27/2021 (Permalink)

Storms can strike any time anywhere. If a storm struck within the next 15 minutes...would you be prepared? Be sure to read on!

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA. 

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably and NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help, if need be
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities, especially during flood or lightning risks
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account info
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

While this list is suitable for a home or business, if your business needs assistance devising an emergency plan, let us do it for you. We specialize in Emergency Ready Profiles which her minimize damage and business interruption in case of an emergency.

In any event, we are here to help after any type of loss or damage.

Roof Leaks

9/27/2021 (Permalink)

Roof leaks happen all the time. Most of the time, home owners get the roof leak repaired and think that everything will then dry out and be fine. 

This usually isn't the case. You really need to have SERVPRO come out and read the moisture levels with state of the art equipment. If left unchecked many times moisture will cause mold to grow on the insulation and walls. This was the case with the picture your seeing. The owners had their roof leak repaired 3 weeks prior and then as time went by they saw mold growing.  By the time it can be seen on the ceiling it may have been spreading and growing for weeks. 

You want piece of mind that you are living in a safe environment. 

Give SERVPRO of Carroll County a call at (410) 857-5332. We can give you that piece of mind that everything is okay or we can mitigate and get you back to breathing easy.

Why Use SERVPRO?

9/23/2021 (Permalink)

Why use SERVPRO? The toughest part about this question is picking just one answer! Instead of doing it that way, here are a few reasons that you should pick SERVPRO as your go-to disaster mitigation expert.

Things don't always happen between 9 to 5.

You are going to want to call and be heard by a real person. SERVPRO of Carroll County is open 27/7/365 days a year. We have a state of the art answering service so that someone can talk to you direct and then get you to the right person to help get this problem on the way to being solved.

All crew members receive the best training in the industry via IICRC. (Institute of Inspection Cleaning and Restoration Certification).

Restore vs Replace Philosophy

The drying and cleaning method allows us to save a lot more than replace. The benefits are cost effective, time saving and it helps to give the customer piece of mind. 

To hear even more reasons just give SERVPRO of Carroll County a call and we can answer any of your questions. 

Summer Storms

9/17/2021 (Permalink)

It's dry, hot conditions outside. Who is thinking about flooding? Not many people.

The fact is that flooding can happen at anytime of the year. After long periods of dry weather, the ground can become hard and not able to absorb water from heavy rain fall.

Try to educate yourself about flood conditions before they happen. 

Do you know the difference between a "flood watch" and "flood warning"? A "flood watch" means that a flood is possible in your area. A "flood warning "means flooding is already occurring or will occur soon. You should be prepared to evacuate at a moments notice if needed with a warning. 

If there is a flood warning in your area, the smart thing to do is to evacuate and move to higher ground. Stay there until you know it's safe to return.

Don't try to walk through moving water. Even just 6" of water can make you fall down and only 12" can float most cars. 

Keep yourself informed and safe when there is a chance of flooding. Remember it can happen anytime of the year. 

Is the Water Clean?

9/17/2021 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Taking a Closer Look

9/17/2021 (Permalink)

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

There's so much that SERVPRO can help you with.

I'm sure you think of SERVPRO when a disaster hits but we can do some things you may not have thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

Our 24 Hour Water Remediation Services

8/30/2021 (Permalink)

SERVPRO of Carroll County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carroll County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carroll County

SERVPRO of Carroll County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Facts about Fireworks

8/30/2021 (Permalink)

There is a joke about buying Fireworks that comes out in the summer. It goes something like this: "always buy from the guy missing a few fingers, you know he always has the good ones!"

Kind of funny, but not so much if it happens to you!

Every year, people around the US get injuries from fireworks. Some lose a finger, some lose their home to fire and some even worse.

It's not hard to believe that some people call the 4th of July the deadliest of holidays!

If you're going to enjoy setting off  fireworks this year at anytime, follow the instructions on the firework as well as these few tips:

Have a bucket of water near by

Light one at a time

Don't try to re-light a "dud" firework. Give it some time and then soak it in water

Wear safety glasses

Don't let children handle fireworks

Always be a safe distance from any buildings or cars

Dispose of spent fireworks by wetting and then tossing in a metal trash can

The last thing to remember is to pack your common sense this summer and anytime you light off fireworks, check your surrounds and look for things that could go wrong.

You don't want to be like the guy in joke!

Is your Business Ready for a Disaster?

8/30/2021 (Permalink)

Did you know that 50% of Businesses don't re-open after suffering a disaster?

That's hard to hear if you own a business. The best thing you can do is to be prepared, and SERVPRO of Carroll County is here to help you with just that!

SERVPRO offers to all it's commercial clients a FREE Emergency Ready Plan. Just call SERVPRO of Carroll County and one of our professionally trained teams will come to your business and help you prepare.

After you have this set up, getting help cleaning up and/or restoring your property is just a few clicks away.

Don't worry if your have a large business. SERVPRO has a large loss division that has the expertise to manage the cost and operations of large commercial losses. 

SERVPRO is your  best resource in getting it back up and running.

Disaster doesn't happen always during 9-5 hours, that's why SERVPRO is there to help 24/7 to get your business back after a disaster!

The Different Types of Smoke

8/30/2021 (Permalink)

Fire losses and the damage they leave behind can be an incredibly complex job to deal with. This is caused largely by the behavior of smoke. When our SERVPRO professionals respond to a call for a fire job, their initial goal is to determine the extent of damage from fire itself, smoke, heat, and moisture. Not only do we deal with damage to building structures, but we work to clean buildings contents.

Our SERVPRO trained professionals are trained to understand how smoke penetrates various cavities within the structure, causing hidden damage and odor. Our teams knowledge helps them investigate how far smoke damage may have spread. We know it can be stressful when you don't understand the issues facing your home, so take a moment to read up on the different kinds of smoke and soot that could potentially effect your property.

While there are technically only two different types of smoke - wet and dry, there are varying types of soot residue after a fire. Here's a handy glossary of smoke and soot types that might come in handy if you're ever faced with the misfortune of dealing with a property fire:

Wet smoke (plastic & rubber): Low heat, smoldering, pungent odor, sticky, smeary. These smoke webs are more difficult to clean.

Dry smoke (paper & wood): Fast burning, high temperatures, heat rises and thus so does the smoke

Protein fire residue (caused by evaporation of material instead of fire): Virtually invisible discolors paints and varnishes, extremely pungent odor

Fuel oil soot (furnace puff backs): While "puff backs" can create havoc for homeowners, SERVPRO can, in most cases, restore your contents and your Baltimore structure quickly (thanks to their training)

Additionally, we do deal with tear gas, fingerprint powder, and fire extinguisher resides. These special situations require special care and evaluation.

Understanding and having the ability to differentiate between these different types of smoke and soot is part of SERVPRO's specific training which makes us a cut above any other local restoration team. Trusting a company  to care about your home like you do can seem daunting and feel impossible, but when it comes to SERVPRO, you can trust you are in good hands at SERVPRO of Carroll County. We make it, "Like it never even happened."