Let's Talk about Sewage Water

9/27/2022 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated. It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Carroll County crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

SERVPRO of Carroll County

410-637-3433

Life-Long Learners

9/27/2022 (Permalink)

"The best advice I ever got was that knowledge is power"...(David Bailey)

It always makes sense to be a lifetime learner. SERVPRO of Carroll County couldn't agree more. 

Our crews are always learning. Learning new equipment, new techniques etc. Our crew members have to always keep their credentials up to date every year and have to keep adding to their expertise. 

SERVPRO of Carroll County is so proud of the men and women that are called in to help people on some of their worst days. We are able to keep them informed every step of the way. Our crews are able to help them understand the methods they are using, the chemicals they are using and why. The more they know the more "super" powers they have ;). Next time you see one of our crew members don't be afraid to ask them about their credentials etc.

We are here to help. 

Being Proactive Cleaners

9/27/2022 (Permalink)

As disastrous possibilities become realities, you can lean on on us at SERVPRO. SERVPRO is helping to contain the coronavirus and mitigate the impact on our neighbors.

It is important to note that the cleaning methods need to be more sophisticated and effective with this level of Bioremediation than just wiping hard surfaces with disinfectant. Health comes first and with the use of PPE and protective masks, our teams adhere to OSHA and CDC guidelines.

SERVPRO of Carroll County will use the fogging methods to more deeply disinfect. SERVPROxide, the hospital-grade disinfectant, is released from the fogger, and its particles adhere strongly to surfaces and objects. The procedure must ensure that all surfaces including walls, doors, floors, and ceilings are uniformly coated. Instead, we follow our initial fogging with a wiping of all surfaces followed by a further fogging round. It is an extreme and comprehensive disinfection process, which should be the norm when dealing with this magnitude of a virus hazard.

Our team is ready to assist with preventive or post-contamination.

In describing "Proactive," we would say that means as cleaning when no person is suspected of being exposed to COVID-19. It would be a smaller area of study since no verified case has been identified.

If there was exposure to anyone suspected of either testing positively for COVID-19 or being subjected to someone displaying symptoms in your facility, we call this "post-contamination" cleaning. In this situation, the scope of work and the required safety measures will increase.

Call SERVPRO of Carroll County with any questions. (410) 857-5332

Flooding is Always a Risk

9/15/2022 (Permalink)

Unfortunately, just because you don't reside in a flood zone doesn't means that you won't get flooding. 

Even the driest areas can experience what are known as flash floods. Rivers, streams, and lakes are almost always overflowing their banks, given a couple of rainy days. New construction in your neighborhood can even change runoff patterns in the area and can increase our flood risks. 

The cost of flood damage is expensive. This cost can vary depending on the type of damage and where the water came from. Any tips that can help prevent this has to be worth the time to try them. You can't stop a flood from damaging your home from the above situations but you can do some things to keep a flood from happening inside your home. 

Here are some things to try:

    •    An inspection and flushing your water heater once a year, by a plumber, can contribute to preventing it bursting on you and flooding the area.
    •    Replacing the rubber hoses on all appliances that use water with metal braided ones can help to avoid the failing of the rubber ones as they can get hard and burst. Check all hoses; even the metal braided ones every year. 
    •    Leaks from toilets are often indicated by a little leakage from the base. 
    •    Do you know where to locate the main water shut-off? If a pipe burst, inside, you need to be able to get it turned off quickly. 
    •    If you have a sump pump, now is a good time to get it checked and think about a backup unit. 
    •    Always be looking for signs of plumbing leaks, such as on ceilings and walls; you are looking for stains and moisture on those walls and floors. 
    •    Leaking or even broken pipes are often gushing water, and it is not noticed because it might be hidden. Check out your water usage when no faucets are turned on; locate the water meter and take a reading, then use no water for an hour or so and read it again. Has it moved? If so, you have a leak someplace, so get a plumber to check it out. 
    •    Always monitor your monthly water bill. If it goes up a lot one billing cycle, you might have the need for a plumber to come in and check all connections. 
    •    Since a lot of water comes from inside your home and can damage many walls, floors, furniture and provide the moisture needed for molds to grow, doing whatever can be done to prevent leaks is a good exercise to undertake.

Water and Mold in Your Home

9/15/2022 (Permalink)

Rain is great for your yard but not to get inside your home.

Many people wake up from a rain storm to a wet basement. It may be from the foundation or could be a pipe leakage, sub pump failure. Many things could have happened and you will want to determine how it happened to get the right person out to repair.

In all the cases though you are going to want to call an expert in helping you to dry out your basement. That expert would be SERVPRO of Carroll County.

We can get right to work in getting the water up, drying the structure etc. SERVPRO has the knowledge as to what can be dried and saved and what is better off being throw away. 

Did you know that organic materials like paper, fabric, wood, leather can start to grow mold in as little as a day? Let SERVPRO help you save as much as possible of your things.

SERVPRO of Carroll County is here to help 24 hours a day and 7 days a week.

(410) 857-5332

Keeping your Business in Business

9/15/2022 (Permalink)

When your business has a situation that calls for SERVPRO's help, SERVPRO is there to work for you. SERVPRO understands that if possible you will want your business to still operate during clean up, even if at sub capacity.

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the if that is what is requested.

SERVPRO will be discrete when it's needed for any sensitive clean ups. SERVPRO takes pride in our staff and their sensitivity to the fact that your business is the priority. We want to make sure your business is up to full capacity as soon as possible. 

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any business large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible. 

Understanding Types of Water

8/30/2022 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Helping your Business Discretely

8/30/2022 (Permalink)

When your business has a situation that calls for SERVPRO's help, SERVPRO is there to work for you. SERVPRO understands that if possible you will want your business to still operate during clean up, even if at sub capacity. 

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the work done if that is what is requested.

SERVPRO will be discreet when it's needed for any sensitive clean ups. SERVPRO takes pride in our staff and their sensitivity to the fact that your business is the priority. We want to make sure your business is up to full capacity as soon as possible. 

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any business large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible.

What you don't know about Lightning

8/30/2022 (Permalink)

Lightning fires most commonly occur during the summer months when afternoon and early evening storms are at their peak. Homes in heavily wooded areas are extra vulnerable to lightning strikes that set the surrounding landscape on fire. Most people might already know this but do they know what to do to help their home could be as easy as installing a lightening rod or the professional term would be a lightning protection system.

These systems are  not intended to prevent a strike. Its purpose is to provide a safe path on which the current can be safely directed to the ground. Talk with an expert and find out if you should have a system on your house.

You will also want to help protect the inside of your house during a storm. Lightning can damage the electronics, telephone and other systems in your house connected to an electrical outlet. The easiest way to protect your appliances is to unplug them when you first hear the clap of thunder.

Surge protectors can help but are not fail-proof if the strike is a powerful one. To protect yourself, stay away from all plumbing including toilets, sinks and faucets as the pipes of your house make excellent conductors. Stay off the phone , corded phone scan conduct the lightening and therefore strike you when your on the phone.

Lightening is amazing and beautiful but also deadly. Don't ever let yourself forget that.

The Cure can be Worse than the Symptoms

8/30/2022 (Permalink)

I feel like we all know so many more people who are affected by allergies, if not ourselves. With that being said, most of us are always searching to figure out how to clean our homes naturally. 

What happens though when we really have to disinfect, battle mold, or water damage, etc. We don't want to have to choose from using the right chemical to do the job and the safe chemical for our immune systems.

SERVPRO is so aware of the sensitivity of our clients and want to do our best with using chemicals that won't hurt or leave long lasting affects on our environment.

Benefect is the world's first government-registered hospital disinfectant using essential oils from plants.

This technology is used to kill germs without having any health impact on pets or humans.

This products is essential in our process at SERVPRO of Washington County. Please contact us with any questions about this product or any that we use.