Recent Posts

Is mold skulking around your Carroll County home?

7/22/2019 (Permalink)

Mold runs rampant

Microscopic mold spores naturally occur almost everywhere, outdoors and indoors. This makes it IMPOSSIBLE to remove all mold from any home or business. Mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Please consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold. SERVPRO of Carroll County 410-857-5332.

Oder Removal

7/9/2019 (Permalink)

Our Ozone Generator

Ozone is one of the chemicals that SERVPRO of Carroll County uses to neutralize odors. It is made of three oxygen atoms, which is not a very stable configuration. This makes it reactive, because it wants to convert into oxygen molecules, which are made out of two Oxygen atoms and are much more stable. Ozone works to neutralize odor molecules by reacting with them to create oxygen atoms and other less foul smelling molecules.

We use Ozone generators after many fire damages to neutralize odors in homes, businesses and in our warehouse on personal property. It is a extremely effective process and works on most odors and materials, even on nicotine. Our SERVPRO technicians are trained to determine which deodorization method is best for each project. One of the many benefits to Ozone is that because it causes a chemical reaction, the odor will not return as long as everything has been thoroughly cleaned.

One of the drawbacks is that care must be taken not to expose elastic and certain rubbers to ozone because it can react with them and break them down, so no vehicles. The Ozone generator creates Ozone by removing Oxygen from the environment, which makes it impossible to breathe while it is running. We only use Ozone when structures are unoccupied to avoid problems with this. Once the generator is turned off, the environment will refill with Oxygen as the Ozone reacts with odor molecules making the space safe to inhabit again. Our technicians weigh the pros and cons of each deodorization method to determine which method or combination of methods is most appropriate for each project.

Spontaneous Plaster Ceiling Collapse

7/8/2019 (Permalink)

Plaster ceiling collapse

There are a few things to look for such as cracks or nail pops. If you can see small round dimples scattered along a straight line it is a sign that your drywall is pulling away from the nails thus the dimples. Because drywall can warp significantly and the fact that nails can pull through the drywall without causing a hole or dimple in the overlying plaster these visual clues may not be present. People even report hearing the occasional popping or cracking sound prior to failure with no visual clues being seen. The absolute best way to check your ceilings is to go into the attic and see if you can slide something between the ceiling and the joists. Some other ways to check to see if your ceiling is about to fail is to measure the height of your ceiling where it meets the wall and then measure the ceiling height in several other areas in the middle of the room. You should suspect a problem if you find a measurement difference of a quarter inch. If it is a half inch or more you can be almost assured that your family is in danger. You can also try tightly stretching a string from one side of the room to another and see if there are low spots anywhere in your ceiling. You can also push up on the ceiling and see if it moves but remember ceilings are heavy and it takes some strength and experience to catch it this way. If you are experiencing any of these ceiling symptoms please call SERVPRO of Carroll County 410-857-5332.

What is Mold?

7/8/2019 (Permalink)


Mold is also sometimes referred to as mildew,  a fungal growth that develops on wet materials. Mold is a natural part of the environment and plays an important part in nature by breaking down dead organic matter such as fallen leaves and dead trees; indoors, mold growth should be avoided. Mold reproduce by means of tiny spores. The spores are like seeds, but invisible to the naked eye, that floats through the air and deposit on surfaces. When the temperature, moisture, and available nutrient conditions are correct, the spores can form into new mold colonies where they are deposited. There are many types of mold, but all require moisture and a food source for growth. If you see mold growing in your home please call SERVPRO of Carroll County for an estimate.


7/1/2019 (Permalink)

Chimney hit by lightning

SERVPRO of Carroll County is here to help if you experience damage to your home or business from lightening. Lightening is very powerful and can cause odor, damaged structure, or even a fire. We are here to help you clean it up.  410-857-5332


What You Need to Know, NO PLACE outside is safe when thunderstorms are in the area!! If you hear thunder, lightning is close enough to strike you. When you hear thunder, immediately move to safe shelter: a substantial building with electricity or plumbing or an enclosed, metal-topped vehicle with windows up. Stay in safe shelter at least 30 minutes after you hear the last sound of thunder.

Stay off corded phones, computers and other electrical equipment that put you in direct contact with electricity. Avoid plumbing, including sinks, baths and faucets. Stay away from windows and doors, and stay off porches. Do not lie on concrete floors, and do not lean against concrete walls.

Professional Mold Cleanup

7/1/2019 (Permalink)

Water damage and mold can come from any direction foundation, a foundation leak, A/C condensation pump failure, old water heater, or from high humidity and need to be addressed immediately.  Mold feeds and grows in high moisture and warm environments.  Mold is present everywhere inside or outside.  There are hundreds of different types of mold, It is very important to start the drying process right away to prevent mold growth.  Organic materials found inside a building; wood, paper, drywall and insulation are great sources of food for mold.  Different types of mold are health threats.  It is very important though to remember that if you see visible mold spores to not put air flow directly across the mold. It can send the spores airborne causing more damage.  This is why it is so important to call a professional right away to make sure all areas are brought back to acceptable moisture levels inside a home after water damage. Call SERVPRO of Carroll County 410-857-5332

Commercial Response

7/1/2019 (Permalink)

Large loss

SERVPRO of Carroll County has worked with many different types of commercial properties.

We have worked with schools; cleaning contents after a pipe break, drying out a water loss to reduce further damage, drying gym floors to avoid costly replacement, and cleaning after a fire.

We have worked with banks; cleaning sewage from basements, drying out and restoring important documents, and replacing all the affected carpet to name just a few.

We have worked with many commercial retail locations; cleaning soot and removing odor after a fire, cleaning contents, removing grease from surfaces, and drying out after a sprinkler head or a water intrusion.

We have worked with many property management companies on apartments and hotels; Removing mold, removing odor, cleaning carpets, drying out after a water loss.

Either way we have a proven track record of working with Commercial Businesses and getting them back and running as QUICK as possible to prevent excessive revenue loss. We even offer Emergency Ready Profiles for no charge on a handy app so that businesses have all their important information in the event of an emergency right in front of them all the time.

Ask our staff how we can help your business. 410-857-5332

Prevent mold growth this summer

6/28/2019 (Permalink)

In the summer, a closed house with the air-conditioning turned off will have higher humidity levels than an air-conditioned home. A vacant house also receives little or no sunlight through closed shades and no air movement with the fan off and the doors locked. If you simply leave the air conditioning running, it will cool the home and remove moisture from the air and circulate and filter the air. Molds thrive when the humidity levels exceed 70 percent. Because humidity levels vary from day to day, the thermostat should have been left at or below 74 degrees, and the fan should have been set to "On."

Normally, mold cleaning and remediation processes disturb the spores, which become airborne and can settle on unclean or untreated surfaces, where they continue to thrive in the humid, warm, dark conditions.

SERVPRO of Carroll County 410-857-5332

Flooded Office

6/10/2019 (Permalink)

SERVPRO of Carroll County 410-857-5332

Getting a water damage at your place of business is never convenient.  With the recent rains, however, many local businesses found themselves facing more than just an inconvenience when they arrived at work.  Business owners know that they must deal with the wet walls and floors but the question then becomes, how do I keep my business open while the emergency is handled? Fortunately, SERVPRO of Carroll County has significant experience in this area.  We take special care so that if it is possible to keep your place of work open, we help you to navigate the obstacles and keep your business in business.  

When the employees showed up for work, they were greeted by wet carpet that was soaked and drywall had gotten wet from a broken sink supply line.  They called SERVPRO of Carroll County and asked if it was possible to keep their office open while we did our work.  The office had an open concept design and they feared the noise from our equipment would be too loud and would blow away their paperwork.  Our seasoned crew immediately went to work setting up opaque containment which kept our equipment out of sight and noise to a reasonable level.  The containment served double-duty by reducing the volume of air in area of the water damage which helps to decrease drying time.

Sewage Damage

6/10/2019 (Permalink)

Category 3 "water"

Has a toilet back-up in your Carroll County home or office?  Do you have contaminated water now on your floor?   Sewer system backups should be considered very hazardous. The water is very unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.  SERVPRO of Carroll County has the experience and expertise to quickly remediate this special sewage damage situation.  Due to the immediate health concerns associated with contaminated water, SERVPRO of Carroll County highly recommends that you do not try to clean this up yourself, but instead call us immediately.

Sewage Backup or Toilet Overflow? Call Us Today –(410) 857-5332

There are three major types of contaminated water. SERVPRO of Carroll County will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.